Frequently Asked Questions
PRICING
AuRebelle is a NY based company.
All pricing is reflected in USD and international orders will be converted by your Credit provider based on the daily exchange rate. Learn More
EXCHANGES
If for any reason you are not satisfied with your purchase, you may exchange the UNUSED item(s) within 10 days of receipt. Customers will assume any and all shipping costs for their return. Original shipping and handling costs are non-refundable unless AuRebellemade an error on your outbound shipment. If you have any questions about your return, please contact Customer Care and have your Order Number handy.
RETURNS
If for any reason you are not satisfied with your purchase, you may return UNUSED items within 10 days of receipt. Original shipping and handling costs are non-refundable unless AuRebelle made an error on your outbound shipment. If you have any questions about your return, please contact Customer Care with your Order Number.
ORDER PROCESSING
It may take up to2-3 business days to credit your account. We will notify you via e-mail once your return has been processed. Please note that your financial institution may take an additional days to reflect the refund transaction. If you have any questions about your return, please contact Customer Care with your Order Number.